BoldBrush Status

BoldBrush

All Systems Operational

About This Site

Current Status of BoldBrush (https://boldbrush.com) and FASO (https://www.faso.com) Services.

FASO Customer Websites Operational

Image Servers Operational

Video Streaming Operational

Print on Demand Operational

FASO Accounts Operational

Account Control Panels Operational

Email Newsletters Operational

Image Uploads Operational

BoldBrush Contest Operational

Analytics Operational

BoldBrush Circle of Marketing (Marketing Center & Community) Operational

FASO Customer Mailboxes Operational

Print on Demand Order Fulfillment Services Operational

Help & Support Operational

Knowledgebase (support.boldbrush.com) Operational

Chat Operational

Tickets Operational

Transactional Emails Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 14, 2024

[Resolved] Issues saving newsletters

Resolved - This incident has been resolved.
May 14, 16:36 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 14:40 CDT

Identified - The issue has been identified and a fix is being implemented.
May 14, 13:50 CDT

Investigating - We are currently investigating reports of issues while saving newsletters.
May 14, 13:18 CDT

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

[UP] System Outages

Resolved - This incident has been resolved.
May 8, 18:55 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 18:55 CDT

Update - We have restored all systems, and are continuing to investigate the cause.
May 8, 16:49 CDT

Investigating - Our internal systems are alerting major portions of our service down. We are investigating now.
May 8, 16:02 CDT

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

Email access through Webmail is unavailable

Resolved - This incident has been resolved.
May 3, 15:38 CDT

Identified - Rackspace, our 3rd party email provider, is currently experiencing a disruption in their hosted email platform that affects access to email though the Webmail interface. Access to email via an email client (using POP/IMAP) is not affected.

Rackspace engineers are actively working on resolving this issue as quickly as possible. They will provide us with updates, and we will, in turn, keep you informed on the progress via our status page.

For real-time updates on the status of the issue, you can also visit Rackspace's status page here: https://status.apps.rackspace.com
May 3, 09:16 CDT

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.